Telecom Charging System Architecture

  Billing and charging are two of the most important aspects of telecom operations. In today’s time, customers are really concerned about the charges that they incur as a result of their service usage. So, if you are making errors in your billing, which is very much possible when legacy charging systems are used, you are likely to face a backlash sooner rather than later. Evolved Charging Platform to Meet Evolving Requirements The pace of innovation of telecom tech has increased a great deal in the past. Companies in the telecom domain need to keep up with the pace and come up with billing solutions that meet emerging customer requirements. For example, MVNO, MVNA and MVNE need to have carrier-grade billing and B/OSS platform in order to keep their customers satisfied. In case, a customer has already used self-care and other innovative options from other major telecom services provider, he would be less willing to come on board even if the services are reasonably priced by an MVN...

  Telecom billing has a very important role to play in driving the success of modern-day telecom operators. Due to Covid-19, businesses are experiencing stagnation. So, if you want to stay competitive and increase your customer base, it is the right time to improve your service model. With a  convergent charging  platform, it is easier to digitalize services and monetize assets. Especially if you can find a proven platform that is secure, flexible and completely scalable. Grow Faster Than Your Ever Anticipated with New-Age Billing and Charging Many telcos who haven’t cracked the code of rapidly developing telecom technology often wonder where they are going wrong. The cost of expensive  billing and charging  platform deters them from employing cutting-edge functionalities and they remain stuck with obsolete solutions. As a result, the progress is always hampered and they lose out to the competitors. They don’t even know the possibilities of convergent charg...

  A simplified approach to online billing is needed if an  MVNO  wants to expand its functions. There is so much complexity in the telecom domain these days that  billing and charging  tasks are best left to the expert. Managing top ups, figuring out the billing cycles and then charging every service use in real-time can give MVNO and  MVNE  sleepless nights if not for a trustworthy convergent charging system. Expand Horizons with Real-Time Billing Platform Many MVNOs are restricted because of the legacy  billing solutions  that they use. As they are already entangled in their day-to-day responsibilities and hardly manage to complete them, it is illogical to expect them to really innovate and focus on their sales and marketing strategy. In this situation, a  convergent charging  solution like  Online Charging System  (OCS) can come in really handy. It lets you complete your intricate tasks in an automated manner, and provi...

  With Covid-19 pandemic, subscriber trust is at an all-time low. It is harder to keep hold of customers when the economy is on a downward spiral. As MVNOs are mostly committed to cater to low-cost segments, they have a shared responsibility alongside   MVNE   to come up with suitable offerings as per the requirements of the time. The answer to some lies in the   billing and charging   skills of MVNOs, which can pretty much define their future.  Emerge with Better Service and Solutions via Convergent Charging If you are an MVNO who is still using legacy methods to perform telecom billing, you can be in big trouble sooner than you think. There is no scope of errors anymore and a   convergent charging   system ensures that. With an OFCS or IN system, you can neither compete with other players or ensure reliability and transparency in your service delivery. With a convergent charging platform, you can immediately cater to the present-day needs of cus...

  Billing and charging   are both critical aspects of modern-day telecom operations. In order to thrive in today’s market, you need the best billing platform that can offer complete transparency and keep customers on board. Meet Requirements in Real-Time with Online Charging System An Online Charging System (OCS) is a type of  convergent charging system  that caters to the unique needs of businesses. It has the capacity to store large amount of data, and the processing power to charge every service in real-time i.e., <5ms. Due to the fast speed of service charging, it becomes possible to charge and rate both event- and session-based services at the same time. Telecom operators can now collate every service charge on a single document. This provides complete convenience and comfort to the customers using multiple services from an operator. Another important facet of OCS is its ability to offer credit control and real-time notifications. Customers get immediate noti...

Enforce policies better and immediately win subscribers’ trust with convergent charging. A real-time online charging system offers convergence in billing and allows you to integrate complex tariff plans easily. Incorporating new services and attractive bundle packages becomes simple and you are able to exploit market trends by launching plans quickly. Convergence allows you to keep up with the emerging technology and fulfil new customer demand whenever they arise. Convergent charging is a concept that all businesses in the telecoms industry need to familiarize themselves with. In the simplest of explanations, this  type of charging method  allows providers to consolidate all of their rendered services into one solo platform.

Manage multiple customer services conveniently with a convergent charging platform that you can trust. We employ a centralized charging system for your business and ensure every customer interaction is tracked and billed reliably.  Source : https://tinyurl.com/rnkxkbh

To say that the telecom sector is full of competition is quite an understatement. Apart from the prominent service providers , you also have a plethora of mobile virtual network operators (MVNOs) that offer their services at highly affordable rates. Real Time Charging System If you run one such network, you would know how difficult it is to meet your bottom line in this environment. Unhappy customers can switch to a different provider at a moment’s notice. But happier clients are just as tricky when it comes to maintaining brand loyalty . You need to keep offering state of the art solutions that excite your customers and keep them from leaving your service for a competitor. An essential service such as real time charging can prove quite handy in appealing to your clients. With its transparent billing , minimal errors, and faster service, a real-time charging system is precisely what you need to bring your services to the forefront in your customer’s minds. What is Rea...

The rapid changes in the telecom industry have made the task of telcos extremely difficult. The disruption caused by the increased use of OTT (over the top) services has been a huge factor in the diminishing profits of some of the biggest telecom operators across the globe. To make up for the lost revenue, telecom companies are looking to launch new services across different verticals. However, managing such an effort is not simple, not unless you have best telecom billing systems at your disposal. Make the Most of Telecom Billing Services to Launch New Services Fast No all telecom operators are blessed with in-house development teams that can devise new billing systems to meet the emerging requirements of their business. Some operators are still using older IN based billing systems that are not efficient at all. These systems act like a bottleneck and prevent a telecom operator from bringing his new services in the market on time. This compromises their best laid plans to ...