Telecom Charging System Architecture

OCS works as a specific communications that enables a specialist co-op to charge a client for services continuously. The OCS handles the supporter’s record balance, rating, charging exchange control and connection. With the OCS, a telecom operator guarantees that credit points of confinement are upheld and assets are approved on a for each exchange premise.  Conventional web based charging frameworks charge the client after a service is rendered, though the OCS charges as services are rendered. OCS is more adaptable than Intelligent Network (IN) prepaid arrangements. As a broadcast communications specialist co-op, you have to offer more than essential availability for your end clients. You have to give solid client service, as well. Charging should be offered progressively and it ought to mirror the client's most present use so as to moderate disarray delays in installment—and guarantee that you get the pay that you need. An internet charging framework ( O

A bill shock is as bad for you as it is for your subscribers. It happens when a customer receives a bill that surpasses his expectations, and in not the right way. While most big operators have the wherewithal to absorb pain of a lost customer, it is the MVNOs that are worst hit by such an event. The negative publicity it generates, no matter how small, has the potential to compromise MVNO’s best laid plans, which generally revolve around creating customer goodwill. Mostly, it has been seen that such debacles happen when the OCS you have is not up to the mark. Enhance your Prospects with a Better MVNE and OCS   Losing out on customers can be debilitating for an MVNO business. Therefore, as an MVNO owner you should focus sincerely on finding the right OCS. The best and the most convenient way to do this, is by partnering with a competent MVNE that has already delivered successfully in the past. An MVNE that is capable of creating tailor-made solutions can help you bui

When a customer receives a bill that he did not expect, it is called a bill shock. Too many bill shocks and you, as an operator,  risk losing your customers . The situation is particularly grim for  MVNO  when it comes to bill shock. As they already have a smaller number of subscribers when compared with MNOs, a loss of customers can be back breaking for their business. After analysis, it has been proven that a faltering OCS is mostly the cause of bill shocks. Transform Your Fortunes with a Better OCS Your OCS directly dictates how well you are able to monetize your services and bill the subscribers. Therefore, you should always  pay special attention  to your billing software and especially the OCS. Below are some essential functions that you should look for in your  OCS system . Convergence  – The constant increase in the number of services offered by mobile operators has created a need for convergence in billing. Customers simply abhor the prospect of receiving too many

The modern-day telecom industry is going through transitions faster than ever before. Addressing the demands of finicky customers, fighting off the competition at every step of the way and countering the threat of OTT platforms is proving too much to handle for even seasoned telecom operators. This is the main reason why they are trying to maximize their outreach in every way possible. As a result of their efforts, new platforms for telecom service delivery have being created in the form of: MNO, MVNO, MVNA , and MVNE. Why MVNOs Have Become so Popular? While an MNO (Mobile Network Operator) builds his operation from the scratch and make investments in creating network infrastructure, radio frequency spectrum, HLR, VLR, BSC, MSC, OSS etc., an MVNO (Mobile Virtual Network Operator) receives frequency spectrum and network resources at a cheaper rate from MNOs (Mobile Network Operators). This allows it to sell its telecom services at a lower rate and attract new customers.

If your MNVO wants to have any chance of success, you need to have an excellent OCS to charge your customers accurately and regularly. One of the biggest hurdles that MNVO’s face is the fact that they are constantly having to prove their worth. People are still used to working with bigger  telecom companies  and might be suspicious of an  MNVO . Those of us who operate in the space understand that  MNVO s are the wave of the future, but some of your customers are still skeptical. That’s why it’s so important to make sure that your billing is on point. Otherwise, you’ll look like an amateur and run the risk of losing customers! Keep Your Customers Loyal with These 4 Tips   1. Ensure consistency in billing:  Any inaccuracy or delay in billing can cause your customers to lose faith in you. By ensuring consistency in billing, you can enhance customer trust in your services. 2. Keep customer information safe:  The information provided by customer

Nowadays, telecom industry is in a state of flux. Every telco is looking to venture into new territories to compensate for the money lost to competition and OTT (Over the top) services. In the past, telecom operators used to thrive on revenue generated via voice calls and SMS. However, in the present times, the range of services that they need to deliver has widened considerably. The legacy systems employed by telcos no longer do justice to the modern innovative telecom services that need to be delivered. Moreover, telcos require most services to be delivered in real time, which is why; a flexible and   real time charging system   is needed for timely tracking and accurate billing. Online Charging System: The Backbone of a Successful Telecom Billing System   An online charging system is a must-have for any modern telecom billing system. An OCS is essential for telecom operators as it lets them: 1. Charge on the basis of events e.g. SMS 2. Charge on the basis of s

Although the launch of 5G is a great initiative in the race to match wired broadband speeds, its value for a telecom operator hinges upon several factors. Faster data connection may seem like a real boon for the subscribers, however, it does not automatically translates into profits for telcos. A lot was expected by telcos after the launch of 4G, which supplanted the erstwhile 3G connection. But instead of  bringing in new revenue streams , it dug a hole in their pockets as subscribers were lured away by OTT (over the top) platforms like  Netflix ,  Facetime  and Skype. Hence, it is imperative for a telecom operator to be proactive in his strategy while tackling 5G. One way of ensuring that you maximize the advantages offered by 5G is by investing in a real time charging system that monetizes all your offerings. 6 Important Features of OCS OCS ( Online Charging System ) is a real time charging system that is designed to match the current requiremen