Stay Aware of Customer Needs Always via New-Age Billing and Charging

 Billing and charging are both critical aspects of modern-day telecom operations. In order to thrive in today’s market, you need the best billing platform that can offer complete transparency and keep customers on board.

Meet Requirements in Real-Time with Online Charging System

Billing and Charging

An Online Charging System (OCS) is a type of convergent charging system that caters to the unique needs of businesses. It has the capacity to store large amount of data, and the processing power to charge every service in real-time i.e., <5ms.

Due to the fast speed of service charging, it becomes possible to charge and rate both event- and session-based services at the same time. Telecom operators can now collate every service charge on a single document. This provides complete convenience and comfort to the customers using multiple services from an operator.

Another important facet of OCS is its ability to offer credit control and real-time notifications. Customers get immediate notifications when they are just about to exceed their allotted quota of data limit or call minutes. Hence, they never really have to pay anything extra, unless they actually want to go over the limit to use additional services.

The OCS allows for quick monetization and telcos are easily able to bundle different services as per their marketing strategy. It offers complete revenue assurance and comes with bolstered data security.


Source :

Meet Requirements in Real-Time with Online Charging System

Stay One-Step Ahead of Customer Needs with Revolutionary Billing and Charging

Customers get immediate notifications 

Provides Complete Convenience and Comfort to the Customers

Location: 1101 N Kings Hwy, Cherry Hill, NJ 08034, USA

Comments

Post a Comment


Please do not enter any spam link in the comment box.

Popular posts from this blog

Partner with a Competent MVNE to Make Your Telecom Billing Easier

Image
A bill shock is as bad for you as it is for your subscribers. It happens when a customer receives a bill that surpasses his expectations, and in not the right way. While most big operators have the wherewithal to absorb pain of a lost customer, it is the MVNOs that are worst hit by such an event. The negative publicity it generates, no matter how small, has the potential to compromise MVNO’s best laid plans, which generally revolve around creating customer goodwill. Mostly, it has been seen that such debacles happen when the OCS you have is not up to the mark. Enhance your Prospects with a Better MVNE and OCS   Losing out on customers can be debilitating for an MVNO business. Therefore, as an MVNO owner you should focus sincerely on finding the right OCS. The best and the most convenient way to do this, is by partnering with a competent MVNE that has already delivered successfully in the past. An MVNE that is capable of creating tailor-made solutions can help you bui
Read more

Do You Need A Online Charging System For MVNO?

Image
When a customer receives a bill that he did not expect, it is called a bill shock. Too many bill shocks and you, as an operator,  risk losing your customers . The situation is particularly grim for  MVNO  when it comes to bill shock. As they already have a smaller number of subscribers when compared with MNOs, a loss of customers can be back breaking for their business. After analysis, it has been proven that a faltering OCS is mostly the cause of bill shocks. Transform Your Fortunes with a Better OCS Your OCS directly dictates how well you are able to monetize your services and bill the subscribers. Therefore, you should always  pay special attention  to your billing software and especially the OCS. Below are some essential functions that you should look for in your  OCS system . Convergence  – The constant increase in the number of services offered by mobile operators has created a need for convergence in billing. Customers simply abhor the prospect of receiving too many
Read more

The Four Pillars of Modern-Day Telecom Industry: MNO, MVNO, MVNA, and MVNE

Image
The modern-day telecom industry is going through transitions faster than ever before. Addressing the demands of finicky customers, fighting off the competition at every step of the way and countering the threat of OTT platforms is proving too much to handle for even seasoned telecom operators. This is the main reason why they are trying to maximize their outreach in every way possible. As a result of their efforts, new platforms for telecom service delivery have being created in the form of: MNO, MVNO, MVNA , and MVNE. Why MVNOs Have Become so Popular? While an MNO (Mobile Network Operator) builds his operation from the scratch and make investments in creating network infrastructure, radio frequency spectrum, HLR, VLR, BSC, MSC, OSS etc., an MVNO (Mobile Virtual Network Operator) receives frequency spectrum and network resources at a cheaper rate from MNOs (Mobile Network Operators). This allows it to sell its telecom services at a lower rate and attract new customers.
Read more