Telecom Charging System Architecture

  Billing and charging are two of the most important aspects of telecom operations. In today’s time, customers are really concerned about the charges that they incur as a result of their service usage. So, if you are making errors in your billing, which is very much possible when legacy charging systems are used, you are likely to face a backlash sooner rather than later. Evolved Charging Platform to Meet Evolving Requirements The pace of innovation of telecom tech has increased a great deal in the past. Companies in the telecom domain need to keep up with the pace and come up with billing solutions that meet emerging customer requirements. For example, MVNO, MVNA and MVNE need to have carrier-grade billing and B/OSS platform in order to keep their customers satisfied. In case, a customer has already used self-care and other innovative options from other major telecom services provider, he would be less willing to come on board even if the services are reasonably priced by an MVNO. A

  MVNO (Mobile Virtual Network Operator) is an essential player in the telecom domain. It serves people who are unable or don’t want to get their services from MNO (Mobile Network Operator). MVNO capture the market share that is untapped by major MNOs in the region. As many people find MNO services not in line with their vision or too expensive, they switch to MVNO. However, the   MVNO   domain is very competitive and one needs to be excellent in customer-facing tasks to achieve success. Convergent charging bolsters the billing performance, and hence, becomes essential for successful MVNO operations. Make Your Weaknesses Your Strengths The biggest weakness of an MVNO is their inability to source Radio Access Network (RAN). Even the biggest MVNO players do not have the finances to acquire RAN from regulatory bodies. Hence, they broker a deal via  MVNE  and  MVNA , which source the RAN from MNO and distribute it amongst their partnering MVNOs. MVNOs have a limited subscriber base, which