Telecom Charging System Architecture

To say that the telecom sector is full of competition is quite an understatement. Apart from the prominent service providers , you also have a plethora of mobile virtual network operators (MVNOs) that offer their services at highly affordable rates. Real Time Charging System If you run one such network, you would know how difficult it is to meet your bottom line in this environment. Unhappy customers can switch to a different provider at a moment’s notice. But happier clients are just as tricky when it comes to maintaining brand loyalty . You need to keep offering state of the art solutions that excite your customers and keep them from leaving your service for a competitor. An essential service such as real time charging can prove quite handy in appealing to your clients. With its transparent billing , minimal errors, and faster service, a real-time charging system is precisely what you need to bring your services to the forefront in your customer’s minds. What is Rea...

If your MNVO wants to have any chance of success, you need to have an excellent OCS to charge your customers accurately and regularly. One of the biggest hurdles that MNVO’s face is the fact that they are constantly having to prove their worth. People are still used to working with bigger  telecom companies  and might be suspicious of an  MNVO . Those of us who operate in the space understand that  MNVO s are the wave of the future, but some of your customers are still skeptical. That’s why it’s so important to make sure that your billing is on point. Otherwise, you’ll look like an amateur and run the risk of losing customers! Keep Your Customers Loyal with These 4 Tips   1. Ensure consistency in billing:  Any inaccuracy or delay in billing can cause your customers to lose faith in you. By ensuring consistency in billing, you can enhance customer trust in your services. 2. Keep customer information safe:  Th...

If you’re ready to take your telecom business into the future, an OCS is the core of any telecom billing operations. But when you look for an OCS, you will discover that there are many choices out there. So we have provided with you some important things to look for when you want to choose the right online charging system for you and for your company. Major telecom operators have found a solution to these problems in the form of a magic wand that goes by the name of Online Charging System (OCS). This amazing yet under-utilized software can   handle subscribers ’ account balance and perform a number of operations without breaking a sweat. In the current competitive telecom market, it would be foolish to overlook the importance of this magical solution and delay its deployment. What an Online Charging Solution Offers? Everyone in the telecom business has heard about OCS. However, due to lack of knowledge and probably due to expenses, some operators shy away from in...