Telecom Charging System Architecture

A telecom billing system may serve you well, but it may not be able to meet every new requirement. Let’s say, you don’t have a pre-existing partnership with a shipping vendor but you need one to ship your IoT SIMs. In this case, you may choose to customize the software but it is a costly investment. A better way to deal with such situations is to partner with a telecom services provider that can issue an API that immediately lets you partner with a shipping vendor and also lets you manage the partnership and all the related transactions. As APIs help address particular requirements without taking drastic steps like buying a new software solution, they are far more economically viable in such scenarios. Convergent billing Customers of today seek complete transparency in billing. This can only be done if you employ cloud-based solutions that come with a centralized charging system like an OCS. An OCS charges all the services – both event-based and session-based – at the same p...

A bill shock is as bad for you as it is for your subscribers. It happens when a customer receives a bill that surpasses his expectations, and in not the right way. While most big operators have the wherewithal to absorb pain of a lost customer, it is the MVNOs that are worst hit by such an event. The negative publicity it generates, no matter how small, has the potential to compromise MVNO’s best laid plans, which generally revolve around creating customer goodwill. Mostly, it has been seen that such debacles happen when the OCS you have is not up to the mark. Enhance your Prospects with a Better MVNE and OCS   Losing out on customers can be debilitating for an MVNO business. Therefore, as an MVNO owner you should focus sincerely on finding the right OCS. The best and the most convenient way to do this, is by partnering with a competent MVNE that has already delivered successfully in the past. An MVNE that is capable of creating tailor-made solutions can help you...