Enhance Billing and Systemize Processes with Cutting-Edge OSS Billing System

The Operation Support System (OSS) along with Business Support System (BSS) forms the basis of operations performed by telcos. For a longtime, the traditional BSS/OSS model has worked well for telecom operators.However, in the present, things have changed drastically.The launch of 5G and proliferation of IoT sensors has widened the playing field for telcos as they now have to deal with vast volumes of customer-generated data and at the same time offer interesting services to stay relevant in these testing times.

One of the biggest challenges faced by telcos with regards to automation comes in the form of data enrichment. AI can only work its magic only if the data received from various network elements is normalized and standardized. The network data needs to have some relation with incoming demands from service orders that are active and contextual information routed through BSS. As OSS layer is the meeting point where all data insights converge, it makes sense to integrate AI in the OSS.




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