Simplify Telecom Billing with a Trustworthy Online Charging System


Frequent changes in the requirements of subscribers have placed tremendous pressure on the shoulders of telecom operators to come up with exciting offers. The pressure is so intense that telcos with traditional telecom billing software are finding it hard to survive in this intense competition. The main reason for this is the lack of flexibility in their billing solutions that prevents them from launching new bundles of services and innovative plans on time. Hence, they end up losing out to competition in the race to evoke a positive reaction from the market. This leads to a financial loss, which could have been easily avoided if a capable online charging system was employed in the first place.

 Why Invest in a Modern Online Charging System?


Most traditional charging systems in the past were incapable of charging users’ transactions in real time.  Although the IN system used for prepaid services worked in real-time, it was incapable of offering flexible services and bundles. However, nowadays, there is an option to move to convergent billing solutions that have an online charging system at their heart. The many benefits of investing in an online charging system are:

1.      Ability to deliver digitalized services –

Digital transformation is beckoning the telecom industry. However, traditional billing systems that employ old charging systems cannot deliver these services as per expectation because they do not support virtualization and cloud deployment. But when you select a software solution like Telgoo5, you not only get the benefit of digitization but are also able to deliver exciting bundles and offers to your subscribers.

2.      Customer authentication and management of features –

An OCS allows for customer, subscriber and service identification before providing access to a service. It also helps a telco manage auxiliary subscriber services like live balance, prepaid lifecycle and blacklist option.

3.      Tracking services and calculating CDRs –

 

An OCS captures CDRs (call data record) in real-time. It also loads the result to the billing system database for rating and bill generation. An OCS also has the feature of tracking services and keeping them for records. All these features make an OCS a must-have for any telecom operator trying to boost his overall billing operation and attract new customers.

With an OCS as part of their telecom billing system, telcos not only get to enjoy the benefits of real time charging, they are also able to ensure that credit limits are implemented and resources are authorized on the basis of transactions made by the customers.

How to Make a Seamless Transition to a Modern OCS?


Most telcos are aware of the advantages offered by a new-age OCS; however, they do not make a switch to a new system as they are worried about its compatibility with their equipment and applications. Although there concerns are justifiable, there are some online charging systems in market that are actually backward compatible like the one offered by Vcare – Telgoo5. With such an OCS as part of your operation, you can digitalize your workflow, shift your business to the cloud and enjoy flexibility in telecom billing.

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