Telecom Charging System Architecture

With the advancement of technology, the telecom industry is going through quick transitions. The workflow and requirements keep on changing according to customer and business trends. Any laxity in tending to the ongoing trends can be detrimental to a business operation, and in some cases even lead to the complete breakdown of a telecom operation. Hence, it is essential to incorporate vital functionalities into one’s telecom billing software to avoid failure at all cost.

The Operation Support System (OSS) along with Business Support System (BSS) forms the basis of operations performed by telcos. For a longtime, the traditional BSS/OSS model has worked well for telecom operators.However, in the present, things have changed drastically.The launch of 5G and proliferation of IoT sensors has widened the playing field for telcos as they now have to deal with vast volumes of customer-generated data and at the same time offer interesting services to stay relevant in these testing times. One of the biggest challenges faced by telcos with regards to automation comes in the form of data enrichment. AI can only work its magic only if the data received from various network elements is normalized and standardized. The network data needs to have some relation with incoming demands from service orders that are active and contextual information routed through BSS. As OSS layer is the meeting point where all data insights converge, it makes sense to integrate AI

Vcare OCS can be employed by telcos for fully convergent billing . It has two functions: SBCF (Session Based Charging Function) and EBCF (Event Based Charging Function). The EBCF charge events as per their occurrence and the SBCF charges subscribers based on usage/sessions and network usage. OCS charges customer based on CDRs, which are generated whenever a subscriber uses a service. Our OCS is extremely flexible and helps you bill even the most complex services with considerable ease. Also, it is capable of tracking the usage of service along with keeping records of services in the billing database. Its true real time performance prevents revenue leakage and makes for an improved billing experience for our clients.

When a customer receives a bill that he did not expect, it is called a bill shock. Too many bill shocks and you, as an operator,  risk losing your customers . The situation is particularly grim for  MVNO  when it comes to bill shock. As they already have a smaller number of subscribers when compared with MNOs, a loss of customers can be back breaking for their business. After analysis, it has been proven that a faltering OCS is mostly the cause of bill shocks. Transform Your Fortunes with a Better OCS Your OCS directly dictates how well you are able to monetize your services and bill the subscribers. Therefore, you should always  pay special attention  to your billing software and especially the OCS. Below are some essential functions that you should look for in your  OCS system . Convergence  – The constant increase in the number of services offered by mobile operators has created a need for convergence in billing. Customers simply abhor the prospect of receiving too many

As companies change their focus and become more customer-centric, the importance of innovative telecom solutions has increased. Especially when it comes to accuracy in billing, there is no middle ground and you cannot survive without owning/leasing a robust and reliable telecom billing software . In today’s telecom operations, the most critical element of is OCS. After many revisions since its inception, OCS has improved dramatically and has become critical for modern-day charging and rating applications.  What is an OCS?   Online charging system better known as OCS is a vital part of telecom billing architecture . It forms the real-time beating heart of any BSS. Every customer exchange – whether it is event-based or session-based – is accounted for by the OCS. It also features an Account Balance Management Function (ABMF) that stores and updates vital subscriber information. It is a great advancement in the telecom industry that fixes the many anomalies/limitations o