Convergent Online Billing Software: The Secret of MVNO Model Success


Stay Relevant by Employing the Right Telecom Billing Solutions

There are many telecom billing solutions that cater to the requirements of telcos. However, when you are in the market for a new online billing software solution, it can be hard to find one that will work well in the present and the future. To make this selection easy, below is a list of functionalities that you should tick before investing in a new software solution:



1.  Application Program Interface (API) 

No matter how good your software solution is, there will be times when you want it to do something more. As customization and replacing the software can be a huge financial liability, you might shy away from launching a new service because of your doubts about your service monetization and billing capabilities. In these scenarios, partnering with a vendor that offers APIs for different business use cases can be a blessing. APIs can help you in meeting exigent requirements instantly. For example, if you do not have a particular partnership in place, you can install an API from your vendor to use its pre-existing partnerships.

2. Convergence in Billing  

Transparency in billing is possible only if you have convergent telecom billing solutions that use a centralized charging system like an Online Charging System (OCS). An OCS charges all the services at a single location and allows you to prepare a single invoice that reflects all the usage charges for all services. Convergent billing is also beneficial for your customer care department as they are able to access all the records of customers from a single location and resolve queries in a better way.

3. Scalability 

Your billing requirements may skyrocket at any given instant. And, if this happens and you are not prepared to scale according to the rising needs, you are likely to incur losses or go out of business. Therefore, you should ensure that your vendor is able to provide multi-tenant and scalable OSS telecom billing software.

4. Reporting and Analytics  

Gone are the days when you could use guesswork to create strategies. In today’s highly competitive world, any wrong strategy can put your business in jeopardy. Therefore, you require concrete insights, which can be delivered by an analytics-powered telecom billing solutions. Also, you should partner with a vendor that can provide you complete reporting of all the transactions, so you can analyze your work better. At the least, you need a slave database that is updated by a master database like the one offered by Telgoo5 – a popular telecom billing software.

5.  Safety of Data 

A telecom operator or a virtual operator that adheres to any type of MVNO model simply cannot afford to lose business-critical subscriber data. Therefore, it makes good sense to invest in a cloud-based telecom billing solution that stores data at different datacenters. 

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