Telecom Charging System Architecture

A bill shock is as bad for you as it is for your subscribers. It happens when a customer receives a bill that surpasses his expectations, and in not the right way. While most big operators have the wherewithal to absorb pain of a lost customer, it is the MVNOs that are worst hit by such an event. The negative publicity it generates, no matter how small, has the potential to compromise MVNO’s best laid plans, which generally revolve around creating customer goodwill. Mostly, it has been seen that such debacles happen when the OCS you have is not up to the mark. Enhance your Prospects with a Better MVNE and OCS   Losing out on customers can be debilitating for an MVNO business. Therefore, as an MVNO owner you should focus sincerely on finding the right OCS. The best and the most convenient way to do this, is by partnering with a competent MVNE that has already delivered successfully in the past. An MVNE that is capable of creating tailor-made solutions can help you...

Is your MVNE backing you off or not ready to develop as quick as you might want, Telgoo5 offers both adaptability and convenience. With such a large number of alternatives worked in your opportunity to market will be incredibly short.  At Telgoo5 we pride ourselves on being even more an accomplice than a merchant. Accordingly, we ensure that we plan normal calls with our telecom accomplices to ensure that they are advised of everything that we are doing at each phase of the game . Each MNO or MVNO is doled out an agent that has private information of their business and extreme objectives. This enables us to help them starting from the earliest stage, and have the option to help with any scaling needs continuously. We realize that scaling is a standout amongst the most testing occasions for any business, and we pride ourselves on giving out-of-the-case arrangements and an adaptable and strong stage to enable organizations to scale easily.  With CDR-based char...

When a customer receives a bill that he did not expect, it is called a bill shock. Too many bill shocks and you, as an operator,  risk losing your customers . The situation is particularly grim for  MVNO  when it comes to bill shock. As they already have a smaller number of subscribers when compared with MNOs, a loss of customers can be back breaking for their business. After analysis, it has been proven that a faltering OCS is mostly the cause of bill shocks. Transform Your Fortunes with a Better OCS Your OCS directly dictates how well you are able to monetize your services and bill the subscribers. Therefore, you should always  pay special attention  to your billing software and especially the OCS. Below are some essential functions that you should look for in your  OCS system . Convergence  – The constant increase in the number of services offered by mobile operators has created a need for convergence in billing. Customers simply abhor t...

As companies change their focus and become more customer-centric, the importance of innovative telecom solutions has increased. Especially when it comes to accuracy in billing, there is no middle ground and you cannot survive without owning/leasing a robust and reliable telecom billing software . In today’s telecom operations, the most critical element of is OCS. After many revisions since its inception, OCS has improved dramatically and has become critical for modern-day charging and rating applications.  What is an OCS?   Online charging system better known as OCS is a vital part of telecom billing architecture . It forms the real-time beating heart of any BSS. Every customer exchange – whether it is event-based or session-based – is accounted for by the OCS. It also features an Account Balance Management Function (ABMF) that stores and updates vital subscriber information. It is a great advancement in the telecom industry that fixes the many anomalies/limi...